After a hailstorm swept across George and Betty’s property in St. Louis, they were relieved to see that nothing appeared damaged – until a few months later when shingles began falling off the roof. George and Betty called Chubb, who sent adjusters out to their property within a few days. The couple learned they would need to replace the roofing on not just their house, but also on every structure on their property, including their barn.
With George and Betty overwhelmed by the prospect of extensive repairs with multiple subcontractors, Chubb didn’t hesitate to pay for a general contractor to help them manage the entire process and keep their experience seamless. And through it all, Chubb focused on making sure the work was done right – down to insisting on matching the like and kind of the roof shingles.
What’s more, when repairs turned to the barn, Chubb had a plan for George and Betty’s horses too. Chubb offered to pay the stabling fees for all four of George and Betty’s horses while the roof was being replaced.
George and Betty have put a lot of love into their homes; and when the unexpected happens, they know they can rely on Chubb to go above and beyond to protect what matters most – to partner with them throughout the process, to ensure everything is restored the right way, and to do what’s right for them along the way. Whether it's finding a place for their horses to stay during barn repairs, re-renovating their condo or simply arranging for dry cleaning during mold remediation, George and Betty know every detail will be cared for when Chubb is involved.
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HomeLocation
St. Louis, MO
Claim incident
June 2013
Chubb client since
2010
$1 Billion damage per year
caused by hail to crops and property
Insurance agent
The Daniel & Henry Co.
1001 Highlands Plaza W500
St. Louis, MO 63110
