Welcome to Chubb
Thank you for choosing to be our client. We're looking forward to raising your expectations of what insurance can and should deliver.
By now, you probably have your new Chubb policy in hand. Take a look at what comes next.
Your Home Assessment made simple
The reason we do a comprehensive home assessment is simple: to help us deliver a claims experience that puts you and your family first.
Sample Home Assessment
We provide you with a detailed record of your home's unique features so we can repair, restore, and replace your home's details in the event of a claim and make your claims experience as seamless as possible.
Sample Home Assessment
We provide you with a detailed record of your home's unique features so we can repair, restore, and replace your home's details in the event of a claim and make your claims experience as seamless as possible.
Here's what you can expect.
With three easy steps, we go the extra mile to make sure your home is protected for its full value.
You're already benefiting from our comprehensive protection, but your home assessment helps us make sure you have the right replacement cost for your home. That means having a clear understanding of exactly what it would take to rebuild your home should anything happen – and that what you pay reflects what you need.
It also provides you with a detailed record of your home's unique features and finishes so we can repair, restore, and replace your home's details in the event of a claim and make your claims experience as seamless as possible.
Along the way, we'll also share optional tips and suggestions to help you further protect your home and avoid having a claim in the first place.
Step 1
Scheduling Your
Home Assessment
We'll get in touch by phone or email to schedule your home visit with a Risk Consultant.
We will get in touch by phone or email to let you know if a Risk Consultant will be visiting your property. There’s no need for you to be present during their visit, but we will let you know ahead of time so there are no surprises.
- Please make sure your email address and phone numbers are added to your account. If you haven't already registered with our Client Portal, you can click here to start the simple registration process. You'll just need your policy number, yet you can always return to this page to complete your registration.
- Please make sure your email address and phone numbers are added to your account. If you haven't already registered with our Client Portal, you can click here to start the simple registration process. You'll just need your policy number, yet you can always return to this page to complete your registration.
Step 2
During Your Home Assessment
We'll carefully note your home's distinctive features.
We'll walk the perimeter of your property and carefully note the exterior features of your home.
- All to make sure that, should something happen, we can repair, restore, and replace the details that matter most.
- And along the way, feel free to ask your Risk Consultant any questions you may have about protecting your home. We've put together a few helpful thought-starters of what most clients want to know, which you can view below.
Step 3
After Your Home Assessment
- You'll receive a summary of your home assessment through your online Client Portal account, complete with the unique details that make your home yours.
- You'll receive an email when it's ready for you.
- You'll receive an email when it's ready for you. Take a moment to review your home assessment summary. If you have any questions, please contact your agent or broker.
Ask the Right Questions.
We've put together helpful thought-starters of what most clients want to know during their home assessment, which you can view below.
What can I do to better protect my home to prevent the unexpected from happening?
What safety measures should I keep in mind during my renovation?
How do I shut off water to my home if there's a leak?
What are some ways I can get my home ready for the upcoming season?
How does my home assessment help me if I have a claim?
E-options: Services and Resources
We're always looking for ways to make your experience easier
Wildfire Defense
Defend your home from wildfire with complimentary protection
Our Wildfire Defense Services can protect you before, during, and after a wildfire - all at no cost to you. Enroll today to benefit from 35 years of experience defending your family, home, and property from approaching wildfires
They're very customer service-oriented. They deal with you on a personal level.”
When Randy and his wife experienced a house fire right before Thanksgiving, they were thankful to have Chubb on their side. ►Watch story
We Help You Stay One Step Ahead.
Flood Coverage
Protect your home from water and flood damage.
Even if you don't live near the water, protecting your home from unexpected flooding is important. A homeowners policy alone isn't enough, which is why we provide the added protection you need with a separate flood policy.
Learn MoreCyber Protection
Insuring your online world, even when you're offline.
We understand the complexity of cyber threats and offer a broad range of protection to help keep you and your family safe. With Cyber Protection, you'll have the expertise you need to stay ahead in an evolving digital world.
Learn More
Carol was devastated after major water leaks damaged the home of her dreams. But, Chubb was there to make her whole again.
We'll do what's right for you.
Protect your online information from being an open network.
Our team monitors changes and developments in technology and fraud to ensure our products keep pace with emerging risks. Complementing your Chubb homeowners' policy, we also partner with third-party service providers to proactively protect you from cyber risks, and to minimize your losses if the unexpected happens.
You get easy access to qualified specialists who will advocate for you.
After a cyberattack, we'll reimburse expenses you incur to replace lost or stolen digital property, and ensure your family has a place to go if a cyberattack makes your house uninhabitable.
